Office automation in the 21st Century

The 21st century brought with it advancements in technology that have transformed the world further into an interconnected unit that spread out far and wide.

With a number of electronic gadgets at your disposal, it is possible to transact business across the world.

The internet, working in union with a number of hardware devices enables the corporate executive to, in the comfort of the office, execute tasks that would have, in previous times, been possible only by physical contact.

READ ALSO: Side-stepping Conflict of Interest at the office

Modern equipment like computers, telephones, printers, scanners and photocopy machines provide a heavy dose of relief to the corporate worker since they enhance the speed of work, efficiency and an overall increase in output.

A recent innovative strategy is to network a number of these devices to form a Local Area Network (LAN) that would enable one to work with a sense of coordinated speed.

A typical networked corporate unit with several branches spread across the length and breadth of a country, a continent, or even the world, puts in place modern electronic devices that assist in the performance of duties.

Various forms of software and hardware are employed when it becomes necessary to link up all departments or components of an office; programmes like Microsoft’s Office Suite with its components come in handy to help in office duties.

Depending on the nature of work done in the office, levels of complexity of electronic gadgets vary from business to business.

A sole proprietor may need a phone, a computer, internet access and books to record transactions.

These basic assets could assist the entrepreneur to propel the business to higher heights.

Other forms of equipment may come in as time goes on, but those become auxiliary since they only come in to complement the tasks that the previously listed items may execute.

Getting an office in shape could happen in various ways and at different times.

Taking into consideration the urgency behind the acquisition of equipment, a business unit may either choose to completely furnish its new office with items to assist in work, even before business activities start or it could, as a matter of urgency, get the basic necessities before work starts, so that other items are acquired as the business makes progress.

Either way, attention to business and the needs of clients should be held in high esteem, regardless of available devices.

Customers may switch attention to competing products and services when they come to realize that, behind the initial enthusiastic note work started on, are signals for the return to drab ways of doing things.

The customer is king, and as such pays little attention to the reasons behind the dismal performance of an office unit; excuses such as unavailability of tools to get work done might not assist the goodwill of the business; they may switch attention elsewhere. Getting an office in shape for business requires less of flamboyance and more of practicality.

The customer who is sufficiently impressed with efforts to please despite obvious challenges may stay, as compared to the one who believes in being underserved despite apparent resources that could enhance output.

READ ALSO: Wanted: More leaders; less managers


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